HIGH CONFLICT
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Free Assessment Tool

You Already Know Conflict Is Costly.
Do You Know How Costly?

Most organizations dramatically underestimate the financial and human toll of unresolved workplace conflict. This tool shows you the real number for yours.

Based on 18+ years of research from over 500,000 professionals trained worldwide

Trusted by organizations including

Microsoft  ·  World Food Programme  ·  Commonwealth Bank  ·  Australian Financial Complaints Authority

Tell Us About Your Organization

Adjust the numbers below to match your situation. The calculator updates instantly as you go.

Your Organization
Total headcount across all departments
Blended average including benefits burden
Industry multiplier adjusts for conflict intensity
Risk Factors
18%
US average is ~18%. High conflict environments run 25%+
5%
Research suggests ~5% of people exhibit high conflict patterns
Formal HR complaints, grievances, or investigations per year
Employment lawsuits, EEOC claims, or settlements
Your Annual Conflict Cost

Here is what unresolved conflict is costing your organization every year

$1,929,975
Total Annual Conflict Cost
$3,860
Cost Per Employee Per Year
54,600
Productive Hours Lost
That is the equivalent of 26 full time employees doing nothing but dealing with conflict all year.
Your managers are spending roughly 1 day per week managing interpersonal issues instead of leading their teams. And 150 employees are experiencing enough conflict related stress to miss extra days of work each year.

Where the Money Goes

The insight most organizations miss

The 5% Problem

25
people in your organization likely exhibit high conflict patterns. Research shows this small group drives 50% to 80% of your formal complaints, consumes the majority of HR and management time, and creates ripple effects that touch every team they interact with.
$3.4M
Estimated cost driven by high conflict individuals
$136K
Cost per high conflict individual per year

What Becomes Possible When You Address It

Organizations that invest in conflict readiness typically see a 30%+ reduction in these costs within the first year

16,380
productive hours recovered annually
💰
$578,993
returned to your bottom line
👥
~14
employees retained who would have left
1

Start with the Conflict Readiness Assessment

A comprehensive 40 question, 8 dimension diagnostic of your organization's specific conflict landscape. You will know exactly where the friction is, who it affects, and what to do about it. Your assessment investment credits 100% toward any annual partnership tier. No risk, full clarity.

$9,000 (applied toward annual partnership)
Foundation Partner
$42,000
14x
Return on Investment
Annual engagement: 2 keynotes, 4 BIFF workshops, monthly coaching calls, Conflict Readiness Assessment with executive briefing, and 100 copies of the HCI playbook for your leadership team
Enterprise Partner
$150,000
4x
Return on Investment
Annual engagement: 6+ keynotes, weekly strategy sessions, quarterly diagnostics, fully custom programming, multi-site rollout support, executive leadership retreats, and priority access to Megan Hunter

Based on research from CPP Global (2008), SHRM Workplace Culture Report (2024), EEOC litigation data, and High Conflict Institute's 18+ years of organizational research. Industry multipliers reflect sector-specific conflict intensity based on regulatory burden, emotional labor, and workforce composition.

Free Diagnostic

How Conflict Ready Is Your Organization?

Take the free 10 question Conflict Readiness Assessment to get your organization's readiness score and see how you compare to other organizations in your industry.

Take the Free Assessment →